Introduction: Welcome to Kels, an online sunglasses retailer based in Northern Ireland. By accessing and using our website (www.kelsorignal.com), you (“the user”) agree to be bound by these Terms and Conditions. These terms govern your access to and use of our website, services, and products, and they apply to all visitors, users, and others who access or use the website. Please read these Terms and Conditions carefully before using our website or purchasing our products. If you do not agree with any part of these terms, please refrain from using our website and services.
User eligibility: To use the Kels website and make purchases, you must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. By using our website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding contract. If you are under the age of 18 or the age of majority in your jurisdiction, you must obtain permission from a parent or legal guardian to use our website and make purchases. Kels reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion if it believes that a user does not meet the age requirement or is otherwise ineligible to use the website.
Account registration: In order to make purchases from the Kels website, you may be required to create an account. During the account registration process, you must provide accurate, complete, and up-to-date information as requested, including your full name, email address, and a password. You are responsible for maintaining the confidentiality of your account information and password and for any activities that occur under your account. Kels cannot and will not be liable for any loss or damage arising from your failure to maintain the security of your account and password. You must promptly notify us of any unauthorized use of your account or any other breach of security.
Privacy policy: At Kels, we value the privacy and security of our customers’ personal information. In order to ensure transparency and maintain trust, we have developed a comprehensive Privacy Policy that explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or make a purchase. By agreeing to these Terms and Conditions, you also consent to our data practices as outlined in the Privacy Policy. We encourage you to review our Privacy Policy in detail to understand how we manage your personal data and the steps we take to safeguard it. You can find our Privacy Policy by following this link privacy policy.
Intellectual property: All content on the Kels website, including but not limited to text, graphics, images, logos, product designs, and the overall appearance and layout of the site, is the exclusive property of Kels and is protected by international copyright, trademark, and other applicable intellectual property laws. Unauthorized use, reproduction, modification, or distribution of any content on our website is strictly prohibited and may result in legal action.
By using our website, you acknowledge and agree that Kels and its licensors own and retain all rights, title, and interest in and to the intellectual property, and you agree not to infringe upon or violate these rights in any way. You are granted a limited, non-exclusive, non-transferable license to access and use the website and its content solely for personal, non-commercial purposes, provided that you comply with these Terms and Conditions. Any other use of our website or its content, including but not limited to copying, reproducing, modifying, distributing, or displaying any portion of the site without the express written permission of Kels, is strictly prohibited.
User conduct: As a user of the Kels website, you are expected to behave responsibly and comply with all applicable laws and regulations while using our platform. This includes refraining from any actions that may harm, harass, or inconvenience other users or our company. Prohibited activities include, but are not limited to:
Posting or sharing any inappropriate, offensive, or defamatory content.
Engaging in any form of harassment or discrimination.
Spamming, phishing, or using the website for fraudulent purposes.
Attempting to gain unauthorized access to other users’ accounts or our systems.
Using automated systems or bots to interact with our website without our express written permission.
Kels reserves the right to monitor user activity and take appropriate action, including the termination of user accounts or legal action, if any prohibited conduct is discovered.
Product descriptions and pricing: We strive to provide accurate and up-to-date information on all our products, including descriptions, images, and pricing. However, errors may occasionally occur. In the event of an error in product information or pricing, Kels reserves the right to correct the error and update the affected product listing. We will notify you of any changes in pricing or product information that may affect your order, and you will have the option to proceed with the purchase at the corrected price or cancel the order. Kels cannot guarantee that all product information is entirely accurate, complete, or error-free, and we are not liable for any inaccuracies or omissions.
Order processing and payment: To purchase products from the Kels website, you must provide valid payment information at the time of checkout. We accept a variety of payment methods, including major credit cards and online payment services. Your order will be processed upon successful completion of the payment transaction. Kels takes security seriously and employs industry-standard encryption and security measures to protect your payment information. By providing us with your payment information, you represent and warrant that you have the legal right to use the chosen payment method and authorise Kels to charge the provided payment method for your order. In the event of an issue with your payment, we reserve the right to cancel your order or suspend your account until the issue is resolved.
Shipping and delivery: Kels is committed to delivering your sunglasses promptly and securely. Upon receiving your order, we will process and ship it within our specified processing time. We offer various shipping options, each with its own estimated delivery time and associated cost, which will be displayed during the checkout process. Please note that delivery times are estimates and not guarantees, as shipping delays may occur due to factors beyond our control, such as carrier issues, weather, or customs processing. Kels is not responsible for any shipping delays, lost or stolen packages, or damages that occur during shipping. However, we will do our best to assist you in resolving any shipping-related issues that may arise.
Returns, refunds, and exchanges: We want you to be completely satisfied with your Kels sunglasses. If, for any reason, you are not satisfied with your purchase, you may return the product for a refund or exchange, subject to the following conditions:
You must initiate the return or exchange process within a specified time frame (e.g., 30 days) from the date of delivery.
The product must be in its original, unused condition, with all packaging materials, accessories, and tags intact.
You may be responsible for return shipping costs, unless the return is due to a product defect or an error on our part.
To initiate a return or exchange, please contact our customer support team with your order number and reason for the return. They will provide you with further instructions and a return authorization number. Refunds will be issued to the original payment method once we have received and inspected the returned product. Please allow a reasonable amount of time for the refund to be processed and reflected in your account.
Limitation of liability: To the fullest extent permitted by applicable law, Kels, its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from (i) your access to or use of, or inability to access or use, the Kels website; (ii) any conduct or content of any third party on the website, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not Kels has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
Warranty disclaimers: Kels sunglasses are designed and manufactured to meet high-quality standards. However, we do not provide any express warranties, except as required by law. To the fullest extent permitted by applicable law, Kels disclaims all implied warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Kels does not warrant that the products will meet your specific requirements or that they will be free from defects caused by misuse, accidents, normal wear and tear, or unauthorized modifications. Any warranty claims must be made in accordance with our return and exchange policy, as detailed in point 10.
Indemnification: By using the Kels website, you agree to indemnify, defend, and hold harmless Kels, its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the website; (ii) your violation of any term of these Terms and Conditions; (iii) your violation of any third-party right, including without limitation any copyright, trademark, or other proprietary or privacy right; or (iv) any claim that your use of the website caused damage to a third party. This indemnification obligation will survive the termination of these Terms and Conditions and your use of the website.
Termination: Kels reserves the right, in its sole discretion, to terminate your access to the website and its services, without prior notice, if you violate any provision of these Terms and Conditions or engage in any conduct that is detrimental to the interests of Kels or its users. Upon termination, your right to access and use the website and its services will immediately cease. Kels shall not be liable for any damages or losses resulting from the termination of your access or use of the website. All provisions of these Terms and Conditions which, by their nature, should survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, shall survive termination.
Governing law and jurisdiction: These Terms and Conditions and any disputes arising out of or relating to your use of the Kels website or the purchase of products shall be governed by and construed in accordance with the laws of Northern Ireland, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of Northern Ireland to resolve any legal matter arising from or related to these Terms and Conditions, your use of our website, or the purchase of our products. By using the Kels website, you waive any claims that may arise under the laws of other jurisdictions.
Changes to the Terms and Conditions: Kels reserves the right to modify, update, or revise these Terms and Conditions at any time and at its sole discretion. When changes are made, we will update the “Last Modified” date at the top of this page. Your continued use of our website and services following the posting of any changes to the Terms and Conditions constitutes your acceptance of those changes. We encourage you to periodically review this page to stay informed about any updates to our Terms and Conditions. If you do not agree with the modified Terms and Conditions, you should discontinue your use of the website and its services.
Contact information: If you have any questions, concerns, or comments regarding these Terms and Conditions or any aspect of our website and services, please feel free to contact us at:
Kels Original Ltd PO Box 91 MAGHERAFELT BT45 9BJ
Email: info@kelsoriginal.com
Our customer support team will be happy to assist you and address any issues you may have.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok
